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For information on what we do with your personal data when you submit a query please see here https://www.information-compliance.admin.cam.ac.uk/data-protection/student-data (students) or here https://www.hr.admin.cam.ac.uk/hr-staff/hr-data/how-we-handle-your-personal-data (staff). The information is emailed to library staff and only kept as long as required to answer the query.